City of Mesa offers budget payment and select due date services

City of Mesa offers budget payment and select due date services

City of Mesa residential utility customers now have two new service options
to select from effective as of Jan. 3.


Budget payment plan

Under the budget payment plan, customers can pay a predetermined amount
each billing period based on a 12-month utility bill average. The
difference between actual billed usage and budget payments made will be
settled once each year.

The following budget payment plans will be offered dependent on services
used:

- Customers with multiple service types (any combination of electric,
water, gas, sewer, solid waste, irrigation) or electric service only, can
sign up for the budget payment plan Nov. 1 through Jan. 31. The annual
settlement period for this plan will be during the month of October.

- Customers with gas service only, can sign up for the budget payment plan
starting June 1 through Aug. 31. The annual settlement period for this
plan will be during the month of May.

With either plan, the City of Mesa periodically will review accounts and
make adjustments as needed to payment amounts to reflect significant,
unexpected changes in usage.


Select due date

City of Mesa utility customers also can choose a payment due date that fits
their needs by using the select due date service option (available dates
may vary). Utility bills will be mailed approximately 21 days before the
new due date selected.


Customers must have a zero balance to enroll in either service option.
Monthly payments also must be received by the bill due date to avoid late
fees. Delinquency will result in removal from these new service offerings.
The budget payment plan can be combined with both the select due date and
SurePay auto pay plan.

To enroll for these free services, call the City of Mesa Customer Call
Center at (480) 644-2221.